COLLECTIV (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://collectiv.ie/.
1. Who We Are
COLLECTIV
Ireland
Email: info@collectiv.ie
We are the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
We may collect and process the following personal data:
•Name
•Email address
•Phone number
•Information submitted through contact forms or email
•Technical data such as IP address, browser type, and device information
•Website usage data via analytics tools
3. How We Collect Your Data
We collect data when you:
•Submit a contact form
•Contact us directly by email
•Browse our website (via cookies and analytics tools)
4. How We Use Your Data
We use your data to:
•Respond to enquiries
•Communicate about our services
•Improve website performance and user experience
•Meet legal and regulatory obligations
We do not sell your personal data.
5. Legal Basis for Processing
We process personal data based on:
•Your consent
•Legitimate business interests
•Compliance with legal obligations
6. Sharing Your Data
We may share your personal data with trusted third-party service providers, including:
•Website hosting providers
•Google Analytics (website usage and performance analysis)
•Google Ads (advertising and conversion tracking)
•Email and communication tools
These providers process data on our behalf and are required to comply with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Data Protection Rights
You have the right to:
•Access your personal data
•Request correction or deletion
•Withdraw consent
•Object to processing
•Lodge a complaint with the Data Protection Commission (Ireland)
9. Cookies
Our website uses cookies. Please see our Cookie Policy for full details.
10. Contact
If you have questions about this policy or your personal data, contact:
hello@collectiv.ie
11. Google Analytics
We use Google Analytics to analyse how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as pages visited, time spent on the site, and device/browser information.
This information is used to improve our website and services. Data collected by Google Analytics may be transferred to and stored on servers outside the EU. Where this occurs, appropriate safeguards are applied in accordance with GDPR.
You can opt out of Google Analytics tracking by adjusting your cookie preferences or browser settings.
12. Google Ads
We use Google Ads to promote our services and measure the effectiveness of advertising campaigns. Google Ads may use cookies or similar technologies to show relevant ads and track conversions.
This data helps us understand how users interact with our advertising. You can manage or withdraw consent for advertising cookies through our cookie settings.
